Latest Content

Welcome to the SPH Analytics Resource Library! We hope you find something interesting to read, watch, and share that will help your organization meet the goals of The Triple Aim.

  • Register for Webinar: ABCs of VBC - Effective Strategies for Crisis Communications: COVID-19 and Beyond

    Register for Webinar: ABCs of VBC - Effective Strategies for Crisis Communications: COVID-19 and Beyond

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  • American Family Care’s CMO Shares Learnings from Data-Driven Performance Improvement in the Urgent-Care Setting

    American Family Care’s CMO Shares Learnings from Data-Driven Performance Improvement in the Urgent-Care Setting

    Benjamin Barlow, M.D., the CMO of American Family Care, the nation’s largest system of urgent care clinics, explains how AFC has become successful in using data to further performance improvement

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  • Voices in Value-Based Care: Dr. Glenn Loomis, Chief Medical Officer of Vocalto

    Voices in Value-Based Care: Dr. Glenn Loomis, Chief Medical Officer of Vocalto

    Host Matt Fusan talks to Dr. Glenn Loomis, Chief Medical Officer of Vocalto, about the future of artificial intelligence in healthcare.

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  • COVID-19 Regulatory Updates that Impact Health Plan CAHPS Surveys

    COVID-19 Regulatory Updates that Impact Health Plan CAHPS Surveys

    Here at SPH Analytics we’ve been busy interpreting and addressing all of the fast and furious regulatory updates that have come from NCQA and CMS these past few days.

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  • SPH Analytics Receives Designation of Essential Business

    SPH Analytics Receives Designation of Essential Business

    SPH Essential Personnel to continue in-person operations in its three Fort Worth locations  Alpharetta, GA – SPH Analytics (SPH), the top ranked member satisfaction measurement firm […]

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  • The Human Connection of Patient/Member Experience in the Age of COVID-19

    The Human Connection of Patient/Member Experience in the Age of COVID-19

    Like many of our health plan and delivery-of-care partners, here at SPH Analytics we’ve been adapting to a crisis that calls on us to approach each day with an open mind...

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  • Market Research in Times of Crisis: Recommendations for the COVID-19 Pandemic

    Market Research in Times of Crisis: Recommendations for the COVID-19 Pandemic

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  • SPH Analytics Launches Smart Patient Engagement Platform

    SPH Analytics Launches Smart Patient Engagement Platform

    Integrated predictive analytics solution closes care gaps in a targeted, personalized manner

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  • Webinar Recording: Long-term Quality Improvement in Urgent Care Settings46:15

    Webinar Recording: Long-term Quality Improvement in Urgent Care Settings

    HIMSS20 Presentation Presented Virtually by SPH Analytics with Dr. Benjamin Barlow, Chief Medical Officer of American Family Care Traditional primary care is struggling, but urgent care is thriving.

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  • 7 Big Potential Impacts to CAHPS and HOS via the MA & PDP Star Ratings

    7 Big Potential Impacts to CAHPS and HOS via the MA & PDP Star Ratings

    CMS recently released two substantive pieces of rulemaking. Both Part II of the Advance Notice of Methodological Changes for Calendar Year 2021 and the Contract Year 2021 and 2022 Medicare Advantage..

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  • CMS Interoperability and Patient Access Fact Sheet

    CMS Interoperability and Patient Access Fact Sheet

    The Interoperability and Patient Access final rule (CMS-9115-F) delivers on the Administration’s promise to put patients first, giving them access to their health information when they need it most an

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  • ONC’s Cures Act Final Rule

    ONC’s Cures Act Final Rule

    The rule is designed to give patients and their healthcare providers secure access to health information. It also aims to increase innovation and competition by fostering new applications.

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  • Webinar Recording: ABCs of VBC - Federal Health IT Policy Impacts on Value-Based Care1:01:32

    Webinar Recording: ABCs of VBC - Federal Health IT Policy Impacts on Value-Based Care

    The HHS Office of the National Coordinator for Health IT (ONC) will soon release transformative rules for promoting health data access and interoperability.

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  • Voices in Value-Based Care: Miriam Paramore, President of OptimizeRx

    Voices in Value-Based Care: Miriam Paramore, President of OptimizeRx

    Matt talks with Miriam Paramore, President of OptimizeRx about trends and challenges with prescription drug costs and the provider’s evolving—and growing—role in patient financial discussions.

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  • A New Tool to Visualize the “Genetics” of Payment Programs

    A New Tool to Visualize the “Genetics” of Payment Programs

    Healthcare provider and payer organizations alike face a growing challenge in the shift to value-based care. We have found in our work that leaders increasingly struggle […]

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  • SPH Analytics’ Receives NCQA Certification for its HEDIS® Measure Engine

    SPH Analytics’ Receives NCQA Certification for its HEDIS® Measure Engine

    Quality Measures Solution Features Certified HEDIS Measures   Alpharetta, GA – SPH Analytics (SPH), a leader in healthcare analytics and population health management, announced that its […]

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  • How Payers and Providers Can Align and Collaborate, with or without Vertical Integration

    How Payers and Providers Can Align and Collaborate, with or without Vertical Integration

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  • Voices in Value-Based Care: Dr. David Hanekom, Chief Medical Officer of Solve.Care

    Voices in Value-Based Care: Dr. David Hanekom, Chief Medical Officer of Solve.Care

    Matt speaks with Dr. David Hanekom, President of the North America region and Chief Medical Officer of Solve.Care, about his work in blockchain technology and value-based care.

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  • HIMSS 2020 | March 9-13, 2020 | Orlando

    HIMSS 2020 | March 9-13, 2020 | Orlando

    Join SPH Analytics in Booth #4775 at HIMSS20 to learn more about our population health, quality measures, financial analytics, and patient experience solutions.

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  • Voices in Value-Based Care: Zen Menon, CEO at Jacksonville Childrens and Multispeciality Clinic

    Voices in Value-Based Care: Zen Menon, CEO at Jacksonville Childrens and Multispeciality Clinic

    Matt talks to Zen Menon, CEO at Jacksonville Childrens and Multispeciality Clinic (JCMC), about the impact of value-based care on how care is delivered in a multi-specialty medical group.

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