Latest Content
Welcome to the SPH Analytics Resource Library! We hope you find something interesting to read, watch, and share that will help your organization meet the goals of The Triple Aim.
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Read Flipbook
Case Study - Using CG CAHPS to Increase Medicare Star Ratings
A large health plan standardized its patient experience surveys using the CG CAHPS survey instrument recommended by SPH Analytics. SPH Analytics’ reporting and the health plan’s targeted follow-up...
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Read Article‘Tis The (Flu) Season
“I opened the door and influenza.” Okay, that’s a terrible pun, but an amusing way to welcome a very un-amusing time of year: flu season. Flu […]
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Read ArticlePlanning for Q4 in a Year Like No Other
There’s no telling how the year 2020 will size up as a benchmark for future years of healthcare. Indeed, trying to use previous years as comparisons […]
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Read ArticleAddressing America's Looming Healthcare Gap Crisis During COVID-19
While putting off care during the initial onset of the coronavirus made sense, continuing to do so will affect long-term outcomes. Here’s how providers can get patients back on track.
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Listen to PodcastVoices in Value-Based Care: Brad Bostic and Dr Peter Plantes from hc1
Host Matt Fusan talks with Brad Bostic, Founder, Chairman, and CEO and Dr. Peter Plantes, Physician Executive from hc1 about leveraging lab data to drive personalized healthcare and why real-time...
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Read FlipbookCase Study - Qualitative Research to Uncover and Resolve Root Causes of Perceived Barriers to Care
As a result of lower-than-desired CAHPS® scores, a large regional health plan wanted to first understand the root causes of the low scores by engaging in more detail with its members, and then apply..
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30:28Watch VideoTurn-key FHIR-Based Interoperability Platform for Health Plans to Comply with the 21st Century Cures Act
This webinar is an overview of Population Care | FHIRstation™, a turn-key scalable, secure, multi-tenant Interoperability Platform for Electronic Health Record (EHR) vendors, health plans, hospitals,
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Read ArticleMedicare Advantage Star Ratings: The New Patient Experience Imperative for Health Plans
CMS is putting more weight on patient experience measures in its Medicare Advantage and Part D Star ratings. What health plans can do now to improve their ratings.
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Read FlipbookSolution Brief - Payer Provider Collaboration
SPH Population Care solutions help health plans to monitor, track and improve quality outcomes for their member populations by engaging providers with actionable information.
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Read ArticleWebinar Recording: Patient Experience and Outreach in an Extraordinary Year
With more choices and a more engaged patient population making their own decisions about where to have elective surgery, it has never been more important to have a clear picture of how patients...
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Read ArticleCMS Announces New Timeline for HOS Fielding in 2021
CMS has just announced that fielding for Health Outcomes Surveys (HOS) will take place only from August through November, replacing the previous April through July timeline.
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1:00:31Watch VideoWebinar Recording: Hindsight is 2020 - 4 Focus Items for Q4
2020 has been an unusual year by any measure, and for the member experience and quality improvement space, it has been unusually challenging. Regulatory programs have changed continually...
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Listen to PodcastVoices in Value-Based Care: Panel with Kevin Weinstein, Dr. Joel Shu, Dr. Amy Helwig, and Dan Marino
Matt presents a panel discussion with front-line leaders about the role of quality measurement and population health in a post-COVID world. The panel is led by Moderator Kevin Weinstein,...
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Read ArticleQHP Enrollee Survey: Proposed 2021 Survey Tool Updates to Address Telehealth
CMS recently posted proposed updates to the QHP Enrollee Survey. This survey is required for health plan issuers operating as Qualified Health Plans on the Marketplace.
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1:02:31Watch VideoWebinar Recording: ABCs of VBC - Understanding the Proposed 2021 Quality Payment Rule
Federal health officials have released the proposed 2021 rule for the Medicare Quality Payment Program, including changes to the Merit-based Incentive Payment System (MIPS).
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Read ArticleSPH Analytics’ Launches FHIR-Based Interoperability Platform for Health Plans
Leading population health company expands product portfolio to empower health plans to comply with interoperability and patient access regulations within the 21st Century Cures Act
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Read ArticleSPH Insider Webinar: Understanding the Proposed 2021 Quality Payment Rule
SPH clients are invited to a special SPH Insider Webinar. Join us for an overview of the recently released proposed 2021 rule for the Medicare Quality Payment Program.
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Read ArticleThe QPP Proposed Rule 2021: What’s in Store for MIPS and ACOs
Recently CMS released the proposed rule for the 2021 Quality Payment Program (QPP), which covers both the Merit-based Incentive Payment System (MIPS) and Alternative Payment Models (APMs).
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Read FlipbookCase Study - Digging Deeper into CAHPS Scores to Understand Specific Drivers of Lower Scores
A large state-wide health plan needed to zero in on potential healthcare vulnerabilities as indicated by their recent CAHPS scores.
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Read ArticleQuality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback
Empowers health systems to conduct real-time service recovery while fulfilling CMS regulatory mandates
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