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Provider-related questions on the Medicare CAHPS survey are consistently in the top 5 key drivers for health plans’ performance, but these measures are difficult for health plans to impact
SPH Analytics (SPH) today announced its solutions and systems have earned Certified status for information security by HITRUST.
The COVID-19 pandemic has created new safety protocols and myriad new procedures for healthcare providers to follow. It is important to assess whether employees have internalized this safety culture.
SPH Analytics is uniquely qualified to maximize your CAHPS® for MIPS survey program and outcomes through our deep expertise, high response rates, and innovative and actionable reporting.
Patient Experience Surveys deliver valuable information that help you improve performance and patient satisfaction. Understanding your patients’ experiences and perceptions is critical for training...
Integrated predictive analytics solution closes care gaps in a targeted, personalized manner
Eighty-eight ASCs were named recipients of the SPH Analytics National Apex Quality Award, a distinction recognizing providers who demonstrate excellence in patient satisfaction.
Healthcare organizations recognized for excellence in patient satisfaction and overall care Alpharetta, GA – SPH Analytics announced today that 119 healthcare provider organizations have earned...
Errors, accidents, injuries, infections, and even death – certainly nothing you would ever want to experience at any healthcare facility – yet, they happen. Hospitals, compounded by the […]
New NJAASC/SPH Analytics Patient Experience Survey Reveals 93% of Patients Rated Their Care at a NJ Ambulatory Surgery Center a 9 or 10
Latest acquisition expands market presence to more than 350 health plans and 8,000 providers Alpharetta, GA – SPH Analytics, the top-ranked satisfaction measurement firm in the […]
This webinar covers regulatory updates, as well as innovations that drive satisfaction and improvement in the patient experience. Topics Include: • Recent CAHPS Updates • Shorter Surveys for Quicker
OAS CAHPS is a patient experience survey for hospital outpatient surgery departments and ambulatory surgery centers. Many high performing centers are already conducting the survey to gain insight into
Healthcare organizations recognized for excellence in patient satisfaction and overall care Alpharetta, GA – For […]
Please see announcement below regarding the CMS Proposed Rule for Calendar Year 2019 for OAS CAHPS. The announcement is followed by additional thoughts from SPH Analytics. […]
Special discounts available for ASCA members Alpharetta, GA—SPH Analytics announced today that it had been chosen by the Ambulatory Surgery Center Association (ASCA) as its Affinity […]
As health plans face simultaneous pressures to improve customer experience and meet regulatory requirements, a broad-based range of initiatives is required.