White Paper - Improving OAS CAHPS Discharge and Recovery Results

The Agency for Healthcare Research and Quality (AHRQ) began development for the Outpatient and Ambulatory Services CAHPS® (OAS CAHPS) survey in 2012. The survey was developed to provide a standardized instrument to assess patient experience with outpatient surgical care for patients who visited a Medicare-certified hospital outpatient department (HOPD) or ambulatory surgery center (ASC) for a surgery or procedure. While participation in the survey is currently . . .

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Webinar Recording: Keeping Up with CG CAHPS
Webinar Recording: Keeping Up with CG CAHPS

SPH presents a CG CAHPS webinar to provide valuable information and insight into CG CAHPS. Learn about CG C...

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White Paper - Translating Patient Satisfaction to Organizational Success
White Paper - Translating Patient Satisfaction to Organizational Success