The Agency for Healthcare Research and Quality (AHRQ) began development for the Outpatient and Ambulatory Services CAHPS® (OAS CAHPS) survey in 2012. The survey was developed to provide a standardized instrument to assess patient experience with outpatient surgical care for patients who visited a Medicare-certified hospital outpatient department (HOPD) or ambulatory surgery center (ASC) for a surgery or procedure. While participation in the survey is currently . . .
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The Journey to MIPS Success
If you had to report for MIPS today, do you know what your score would be? Would it put you ahead of your peers? CMS continues to increase the level of participation required to avoid penalty.

Register for Webinar: ABCs of VBC - 2019 Year in Review
It has been another busy year in the transition from fee-for-service to value-based care. Join VBC experts Matt Fusan and Tom Lee for a ‘Value Based Care (VBC) Year In Review’.

88 ASCs awarded for excellence in patient satisfaction — 3 details
Eighty-eight ASCs were named recipients of the SPH Analytics National Apex Quality Award, a distinction recognizing providers who demonstrate excellence in patient satisfaction.

SPH Analytics Announces its National APEX Quality Award Winners for Healthcare Excellence
Healthcare organizations recognized for excellence in patient satisfaction and overall care Alpharetta, GA – SPH Analytics announced today that 119 healthcare provider organizations have earned...

Taking the Temperature of Your Patient Safety
Errors, accidents, injuries, infections, and even death – certainly nothing you would ever want to experience at any healthcare facility – yet, they happen. Hospitals, compounded by the […]

99% of Patients Would Recommend New Jersey Ambulatory Surgery Centers to their Friends and Family
New NJAASC/SPH Analytics Patient Experience Survey Reveals 93% of Patients Rated Their Care at a NJ Ambulatory Surgery Center a 9 or 10

SPH Analytics Acquires DSS Research, Strengthens Market Position as the Nation’s Premier Health Plan Market Research Firm
Latest acquisition expands market presence to more than 350 health plans and 8,000 providers Alpharetta, GA – SPH Analytics, the top-ranked satisfaction measurement firm in the […]

Webinar Recording: MIPS Just Got Harder - Best Practices to Ensure MIPS Success in 2019
In 2019 the MIPS program includes significant changes to benchmarks that make it harder for eligible clinicians to earn a high quality score, while at the same time increasing the percentage of revenu

Webinar Recording: Go Beyond CAHPS - New Approaches to Patient Experience Improvement
This webinar covers regulatory updates, as well as innovations that drive satisfaction and improvement in the patient experience. Topics Include: • Recent CAHPS Updates • Shorter Surveys for Quicker

OAS CAHPS Solution
OAS CAHPS is a patient experience survey for hospital outpatient surgery departments and ambulatory surgery centers. Many high performing centers are already conducting the survey to gain insight into

Webinar Recording: 2019 MIPS Update
View SPH Analytics free recorded webinar about 2019 updates to the Merit-based Incentive Payment System (MIPS) created by the MACRA legislation. Topics include: - Overview of the Merit-based Incent

Brochure - OAS CAHPS Survey Solution
SPH Analytics provide complete management of the Outpatient and Ambulatory Surgery OAS CAHPS survey and insightful analytics for targeted performance improvement.

SPH Analytics Announces 2017 National APEX Quality Award Winners for Healthcare Excellence
Healthcare organizations recognized for excellence in patient satisfaction and overall care Alpharetta, GA – For the past nine years, SPH Analytics has awarded the annual National […]

OAS CAHPS Update
Please see announcement below regarding the CMS Proposed Rule for Calendar Year 2019 for OAS CAHPS. The announcement is followed by additional thoughts from SPH Analytics. […]

Webinar Recording: CMS Proposed 2019 Payment Ruling Delay for OAS CAHPS Mandatory Reporting

SPH Analytics Selected as ASCA Affinity Partner for OAS CAHPS Survey