Brochures
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Read FlipbookSolution Brief - Member Experience Strategic Consulting Overview
The answers to your plan’s most pressing business challenges lie in the data and member feedback your organization is already collecting...
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Read FlipbookBrochure - SPH Solutions
As health plans face simultaneous pressures to improve customer experience and meet regulatory requirements, a broad-based range of initiatives is required.
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Read FlipbookBrochure - CG CAHPS
It’s the members’ one-to-one/in-person experience with physicians and their practice that presents the ultimate impression of the care that they receive. The best gauge of that is CG CAHPS.
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Read FlipbookBrochure - Health Risk Assessment (HRA) Surveys
Health Risk Assessment (HRA) Surveys can identify new and current members’ health risk status and help expedite health plans’ effective healthcare management or wellness initiatives for them.
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Read FlipbookBrochure - Stars Improvement Package
The Stars Improvement Package from SPH Analytics helps you leverage your data to unlock insights and help identify areas of focus for your quality improvement efforts.
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Read FlipbookBrochure - Performance Guarantee Program
Performance guarantee (PG) programs can be an important part of a health plan’s or pharmacy benefit manager’s growth and client retention plan.
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Read FlipbookBrochure - Experience Explorer
SPH’s Experience Explorer is a dynamic tool for exploring and segmenting your organization’s member experience data at a granular level.
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Read FlipbookBrochure - CAHPS for MIPS Survey Solution
SPH Analytics is uniquely qualified to maximize your CAHPS® for MIPS survey program and outcomes through our deep expertise, high response rates, and innovative and actionable reporting.
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Read FlipbookBrochure - Smart Member Engagement
Every healthcare provider and health plan is trying to do the same thing: drive patient action. But how do you effectively motivate your patients or members?
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Read FlipbookBrochure - Smart Patient Engagement
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Read FlipbookBrochure - ACO CAHPS Survey Solution
SPH Analytics is uniquely qualified to maximize your CAHPS for ACOs survey program and outcomes through our deep expertise, high response rates, and innovative and actionable reporting.
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Read FlipbookBrochure - Surgery Center Patient Experience Surveys
Patient Experience Surveys deliver valuable information that help you improve performance and patient satisfaction. Understanding your patients’ experiences and perceptions is critical for training...
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Read FlipbookSolution Brief - COVID-19 National Member Experience Tracking Study
These are unprecedented times in the US and around the world. Health care systems are under stress and everyone has questions.
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Read FlipbookFlyer - 2020 CAHPS Enhancement Services
The year 2020 has been an unprecedented challenge for healthcare organizations – not simply due to the onslaught of COVID-19, but also the accompanying array of regulatory updates,
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Read FlipbookBrochure - Member Experience Survey Solutions
SPH Analytics a leader in Healthcare regulatory and Elective healthcare surveys; using scientific data collection, analysis, and reporting.
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Read FlipbookBrochure - Population Health & Patient Registry
A complete population health solution to deliver optimal care and quality of life for patients with proven success at improving outcomings and reducing costs.
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Read FlipbookBrochure - HCAHPS Survey Solution
SPH Analytics' HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey solution provides the information you need to take the right actions to improve your scores, and rating
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Read FlipbookBrochure - OAS CAHPS Survey Solution
SPH Analytics provide complete management of the Outpatient and Ambulatory Surgery OAS CAHPS survey and insightful analytics for targeted performance improvement.
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Read FlipbookBrochure - Healthcare Call Center Solutions
SPH provides proven phone outreach and engagement to patients, health plan providers, health plan members, with a high standard of quality oversight to be a partner you can trust.
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Read FlipbookBrochure - Discharge Phone Calls
SPH Analytics discharge phone calls can reduce your organizations readmissions rates and improve patient satisfaction and loyalty. We use our analytics for strong call results.
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