Meet the unprecedented challenges of 2020 for healthcare organizations – not simply due to the onslaught of COVID-19, but also the accompanying and seemingly never-ending array of regulatory updates from NCQA and CMS.
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The answers to your plan’s most pressing business challenges lie in the data and member feedback your organization is already collecting...
As health plans face simultaneous pressures to improve customer experience and meet regulatory requirements, a broad-based range of initiatives is required.
It’s the members’ one-to-one/in-person experience with physicians and their practice that presents the ultimate impression of the care that they receive. The best gauge of that is CG CAHPS.
Health Risk Assessment (HRA) Surveys can identify new and current members’ health risk status and help expedite health plans’ effective healthcare management or wellness initiatives for them.
The Stars Improvement Package from SPH Analytics helps you leverage your data to unlock insights and help identify areas of focus for your quality improvement efforts.
Performance guarantee (PG) programs can be an important part of a health plan’s or pharmacy benefit manager’s growth and client retention plan.
SPH’s Experience Explorer is a dynamic tool for exploring and segmenting your organization’s member experience data at a granular level.
SPH Analytics is uniquely qualified to maximize your CAHPS® for MIPS survey program and outcomes through our deep expertise, high response rates, and innovative and actionable reporting.
Every healthcare provider and health plan is trying to do the same thing: drive patient action. But how do you effectively motivate your patients or members?
SPH Analytics is uniquely qualified to maximize your CAHPS for ACOs survey program and outcomes through our deep expertise, high response rates, and innovative and actionable reporting.
Patient Experience Surveys deliver valuable information that help you improve performance and patient satisfaction. Understanding your patients’ experiences and perceptions is critical for training...
These are unprecedented times in the US and around the world. Health care systems are under stress and everyone has questions.
SPH Analytics a leader in Healthcare regulatory and Elective healthcare surveys; using scientific data collection, analysis, and reporting.
A complete population health solution to deliver optimal care and quality of life for patients with proven success at improving outcomings and reducing costs.
SPH Analytics' HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey solution provides the information you need to take the right actions to improve your scores, and rating
SPH Analytics provide complete management of the Outpatient and Ambulatory Surgery OAS CAHPS survey and insightful analytics for targeted performance improvement.
SPH provides proven phone outreach and engagement to patients, health plan providers, health plan members, with a high standard of quality oversight to be a partner you can trust.
SPH Analytics discharge phone calls can reduce your organizations readmissions rates and improve patient satisfaction and loyalty. We use our analytics for strong call results.