While you can’t improve everything at once, detailed analysis using advanced statistical tools can show you where your efforts can have the biggest positive impact on the patient experience and on your scores on publicly reported websites, such as Home Health Compare.
Most Recent Flipbooks
Review our quick-reference Health Plan Quality Improvement checklist to assist with your HEDIS® and Quality Improvement Planning initiatives.
A High-Touch, Personalized Approach for Closing Gaps in Care that Impact HEDIS Measures: Targeted patient outreach and engagement can have a significant impact on the quality of patient care...
In this guide we share recommended best practices for The Provider Satisfaction with the Health Plan Survey, one of SPH Analytics’ most popular and highly sought-after proprietary surveys.
The CG CAHPS Guide includes answers to questions such as: What is the purpose of the CG CAHPS Survey? Are there different versions of the CG CAHPS Survey? What other surveys are based on CG CAHPS?
Guide to Continuous Healthcare Member Engagement as health plans are increasingly scored and held financially responsible based on their members’ feedback and outcomes.