A High-Touch, Personalized Approach for Closing Gaps in Care that Impact HEDIS Measures: Targeted patient outreach and engagement can have a significant impact on the quality of patient care...
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Review our quick-reference Health Plan Quality Improvement checklist to assist with your HEDIS® and Quality Improvement Planning initiatives.
And How to Use your Results to Improve Patient Experience and Star Ratings. In today’s consumer-driven environment, the reality is that more attention is being given to patient experience surveys.
In this guide we share recommended best practices for The Provider Satisfaction with the Health Plan Survey, one of SPH Analytics’ most popular and highly sought-after proprietary surveys.
The CG CAHPS Guide includes answers to questions such as: What is the purpose of the CG CAHPS Survey? Are there different versions of the CG CAHPS Survey? What other surveys are based on CG CAHPS?
Guide to Continuous Healthcare Member Engagement as health plans are increasingly scored and held financially responsible based on their members’ feedback and outcomes.