Most Recent Flipbooks

Health Plan Quality Improvement Checklist
Review our quick-reference Health Plan Quality Improvement checklist to assist with your HEDIS® and Quality Improvement Planning initiatives.

Guide to: The 4 Most Important Measures of the Home Health Care CAHPS Survey
And How to Use your Results to Improve Patient Experience and Star Ratings. In today’s consumer-driven environment, the reality is that more attention is being given to patient experience surveys.

CG CAHPS 3.0 Guide
The CG CAHPS Guide includes answers to questions such as: What is the purpose of the CG CAHPS Survey? Are there different versions of the CG CAHPS Survey? What other surveys are based on CG CAHPS?