Brochure - Performance Guarantee Program

Performance guarantee (PG) programs can be an important part of a health plan’s or pharmacy benefit manager’s growth and client retention plan. Health plans and pharmacy benefit managers (PBMs) are often contractually required to meet certain performance guarantees for their employer clients, or else face financial . . .

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Webinar Recording: Hindsight is 2020 - 4 Focus Items for Q4
Webinar Recording: Hindsight is 2020 - 4 Focus Items for Q4

2020 has been an unusual year by any measure, and for the member experience and quality improvement space, ...

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QHP Enrollee Survey: Proposed 2021 Survey Tool Updates to Address Telehealth
QHP Enrollee Survey: Proposed 2021 Survey Tool Updates to Address Telehealth

CMS recently posted proposed updates to the QHP Enrollee Survey. This survey is required for health plan is...