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Medicare Advantage Star Rating Calculations Change; Act Now to Change 2023 Perceptions
Medicare Advantage Star Rating Calculations Change; Act Now to Change 2023 Perceptions

Experience, access, and complaints will matter more in future scores; current studies indicate plans curren...

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Webinar Recording: Improving CAHPS Scores with Drill-Down and Simulation Surveys
Webinar Recording: Improving CAHPS Scores with Drill-Down and Simulation Surveys

While CAHPS is an important indicator of members' perception of their health plan and the quality of care t...