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A large health plan standardized its patient experience surveys using the CG CAHPS survey instrument recommended by SPH Analytics. SPH Analytics’ reporting and the health plan’s targeted follow-up...
As a result of lower-than-desired CAHPS® scores, a large regional health plan wanted to first understand the root causes of the low scores by engaging in more detail with its members, and then apply..
30:28This webinar is an overview of Population Care | FHIRstation™, a turn-key scalable, secure, multi-tenant Interoperability Platform for Electronic Health Record (EHR) vendors, health plans, hospitals,
SPH Population Care solutions help health plans to monitor, track and improve quality outcomes for their member populations by engaging providers with actionable information.
1:00:312020 has been an unusual year by any measure, and for the member experience and quality improvement space, it has been unusually challenging. Regulatory programs have changed continually...
Performance guarantee (PG) programs can be an important part of a health plan’s or pharmacy benefit manager’s growth and client retention plan.
CMS recently posted proposed updates to the QHP Enrollee Survey. This survey is required for health plan issuers operating as Qualified Health Plans on the Marketplace.
Leading population health company expands product portfolio to empower health plans to comply with interoperability and patient access regulations within the 21st Century Cures Act
A large state-wide health plan needed to zero in on potential healthcare vulnerabilities as indicated by their recent CAHPS scores.
Leading population health company expands product portfolio to support healthcare providers ability to self-report in California VBC program Alpharetta, GA – SPH Analytics, a leader in healthcare...
While technology certainly hasn’t solved all our problems, one thing technology has provided healthcare is the opportunity to really personalize patient engagement at scale.
Technology helps better manage quality and cost across multiple payers for 500-provider Northern Michigan network Alpharetta, GA – SPH Analytics, a leader in healthcare analytics and […]
57:15Join Front-line Leaders in a Panel Discussion on the Role of Quality Measurement and Population Health Post COVID-19
Experience, access, and complaints will matter more in future scores; current studies indicate plans currently are not communicating well with members.
SPH Analytics’ Quality Measures helps payer organizations monitor, track and maximize their HEDIS performance. The SPH solutions can extract and aggregate clinical data from multiple EHR systems...
1:04:57While CAHPS is an important indicator of members' perception of their health plan and the quality of care they receive, in many cases CAHPS reporting doesn't pinpoint underlying problems that can lowe
Talking “care gaps” while everyone is talking “coronavirus” is a bit like talking to a brick wall. So is “preventive care,” “non-critical regular screenings,” and other […]
A High-Touch, Personalized Approach for Closing Gaps in Care that Impact HEDIS Measures: Targeted patient outreach and engagement can have a significant impact on the quality of patient care...
The year 2020 has been an unprecedented challenge for healthcare organizations – not simply due to the onslaught of COVID-19, but also the accompanying array of regulatory updates,