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Effective patient engagement is widely known to be tied to high quality care, outcomes, and cost savings. And while the healthcare industry continually stresses the importance of that connection,...
Many health plans and pharmacy benefit managers (PBMs) have contractual commitments with their large clients to meet certain performance guarantees (“PGs”), including meeting minimum levels of...
While putting off care during the initial onset of the coronavirus made sense, continuing to do so will affect long-term outcomes. Here’s how providers can get patients back on track.
CMS is putting more weight on patient experience measures in its Medicare Advantage and Part D Star ratings. What health plans can do now to improve their ratings.
While technology certainly hasn’t solved all our problems, one thing technology has provided healthcare is the opportunity to really personalize patient engagement at scale.
More than half of approximately 600 consumers (52%) surveyed in mid-March—the time when major metropolitan areas began issuing “shelter-in-place” orders and encouraging “social distancing”...
What are patients’ most pressing healthcare needs during a crisis? If you ask healthcare plans and physicians, they’ll likely say “communication” and “care.”
Experience, access, and complaints will matter more in future scores; current studies indicate plans currently are not communicating well with members.
JCMC’s journey to becoming a model physician group began with a familiar challenge: In today’s fast changing regulatory and payment environment, mid-sized and many large independent physician groups..
Benjamin Barlow, M.D., the CMO of American Family Care, the nation’s largest system of urgent care clinics, explains how AFC has become successful in using data to further performance improvement
The Interoperability and Patient Access final rule (CMS-9115-F) delivers on the Administration’s promise to put patients first, giving them access to their health information when they need it most an
The rule is designed to give patients and their healthcare providers secure access to health information. It also aims to increase innovation and competition by fostering new applications.
The number of accountable care organizations (ACOs) reached an all-time high in 2018, notes an article in the journal Health Affairs.
What’s at Stake for Medical Practices in 2020 and Beyond? CMS’ 2020 Proposed Rule for the Medicare Physician Fee Schedule calls for a number of changes.
Knowing how to properly measure outcomes is as important as having the right clinical resources in place If you’re not measuring your efforts against industry benchmarks, how do you know you’re making
Eighty-eight ASCs were named recipients of the SPH Analytics National Apex Quality Award, a distinction recognizing providers who demonstrate excellence in patient satisfaction.
The Centers for Medicare & Medicaid Services (CMS) recently announced that 98.4 percent of eligible clinicians participated in the second year (2018) of Merit-based Incentive Payment System (MIPS).