Webinar Recording: Using Business Intelligence to Focus Medicare Stars Improvement

December 12, 2019
While CAHPS® is an important indicator of members' perception of their health plan and the quality of care they receive, in many cases CAHPS reporting doesn't pinpoint underlying problems that can lower scores. As a significant component of the Medicare Advantage Star program, it is increasingly important to focus on improving CAHPS scores. View our free recorded webinar that will help health plans better understand and derive insight from their CAHPS scores through the use of business intelligence and other strategies for performance improvement. Topics will include: • CAHPS Measures that Impact Medicare Stars • Strategies for Performance Improvement • Ongoing Member Engagement • Business Intelligence to Drive Quality Improvement • Q & A Session
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