Brochure - Stars Improvement Package

October 15, 2020

The Stars Improvement Package helps you leverage your data to unlock insights and help identify areas of focus for your quality improvement efforts. 

Medicare Advantage plans are refocusing their efforts to improve member experience. Be sure to stay ahead by using SPH’s market-leading book of business which enables plans to access the latest industry trends. . . .

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Case Study - Using CG CAHPS to Increase Medicare Star Ratings
Case Study - Using CG CAHPS to Increase Medicare Star Ratings

A large health plan standardized its patient experience surveys using the CG CAHPS survey instrument recomm...

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Case Study - Qualitative Research to Uncover and Resolve Root Causes of Perceived Barriers to Care
Case Study - Qualitative Research to Uncover and Resolve Root Causes of Perceived Barriers to Care

As a result of lower-than-desired CAHPS® scores, a large regional health plan wanted to first understand th...