AHRQ Responds to Pandemic Telehealth Surge with New CAHPS Survey
In November, the Agency for Healthcare Research and Quality (AHRQ) released a new version of the Clinician and Group CAHPS Survey (CG CAHPS) in response to the large-scale adoption of telehealth...
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SPH Analytics Strengthens its Focus and Innovation in Consumer Experience and Engagement Space
SPH’s Population Health Division Merges with Azara Healthcare to Become a Separate, Industry Leader Alpharetta, GA – SPH Analytics (SPH), the leading healthcare measurement and analytics platform...
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Register for Webinar: Is Your Workplace Safe? Assessing Healthcare Employee Perceptions of Safety & Levels of Satisfaction in a COVID World
The COVID-19 pandemic has created new safety protocols and myriad new procedures for healthcare providers to follow. It is important to assess whether employees have internalized this safety culture..
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Updates from Member Experience CAHPS Vendor Training
Fall is the season when survey vendors attend vendor training sessions for HEDIS CAHPS, the QHP Enrollee Survey, and the MA & PDP CAHPS survey. SPH would like to share with you the program updates...
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Avoiding Common Pitfalls of Performance Guarantee Surveys
Many health plans and pharmacy benefit managers (PBMs) have contractual commitments with their large clients to meet certain performance guarantees (“PGs”), including meeting minimum levels of...
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SPH Analytics Ranked by Modern Healthcare as Top Patient Experience Measurement Vendor in the Health Plan/Payer Market for the Fourth Conse
Member Experience and Engagement Leader Extends its Footprint in Annual National Rankings Alpharetta, GA – SPH Analytics (SPH), the leader in health plan member experience, announced today it has […]
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100% of 5 Star-rated Medicare Advantage Prescription Drug Plans Partner with SPH Analytics
SPH Analytics, the top ranked member experience measurement firm in the health plan market, announced today that all 21 Medicare Advantage Prescription Drug (MA-PD) health plans receiving the highest
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SPH Analytics’ Receives NCQA Certification for 2020 HEDIS Measures
Brings Measure Library to 39 HEDIS Measures Including All of the CMS Star Measures Alpharetta, GA – SPH Analytics (SPH), a leader in healthcare analytics and population health management,...
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QHP Enrollee Survey: Proposed 2021 Survey Tool Updates to Address Telehealth
CMS recently posted proposed updates to the QHP Enrollee Survey. This survey is required for health plan issuers operating as Qualified Health Plans on the Marketplace.
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SPH Analytics Announces Dedicated Solution for California’s Integrated Healthcare Association Commercial HMO AMP Program
Leading population health company expands product portfolio to support healthcare providers ability to self-report in California VBC program Alpharetta, GA – SPH Analytics, a leader in healthcare...
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The Future of Personalized Patient Engagement: Driving Optimal Population Health Outcomes
While technology certainly hasn’t solved all our problems, one thing technology has provided healthcare is the opportunity to really personalize patient engagement at scale.
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How Proactive Patient Engagement Can Influence Patient Health During COVID-19
More than half of approximately 600 consumers (52%) surveyed in mid-March—the time when major metropolitan areas began issuing “shelter-in-place” orders and encouraging “social distancing”...
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Gauging Patients’ Healthcare Needs During a Crisis: Lessons from Successful Consumer Brands
What are patients’ most pressing healthcare needs during a crisis? If you ask healthcare plans and physicians, they’ll likely say “communication” and “care.”
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