Patient Engagement & Experience
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Read FlipbookGuide to: Closing HEDIS Care Gaps
A High-Touch, Personalized Approach for Closing Gaps in Care that Impact HEDIS Measures: Targeted patient outreach and engagement can have a significant impact on the quality of patient care...
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Read ArticleRegister for Webinar: Improving CAHPS Scores with Drill-Down and Simulation Surveys
While CAHPS® is an important indicator of members' perception of their health plan and the quality of care they receive, in many cases CAHPS reporting doesn't pinpoint underlying problems
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1:02:14Watch VideoWebinar Recording: ABCs of VBC - Effective Strategies for Crisis Communications_ COVID-19 and Beyond
Now more than ever, it’s important for healthcare organizations to have a clear communication strategy for all of their stakeholders – customers, employees, community.
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Read FlipbookGuide to: The 4 Most Important Measures of the Home Health Care CAHPS Survey
And How to Use your Results to Improve Patient Experience and Star Ratings. In today’s consumer-driven environment, the reality is that more attention is being given to patient experience surveys.
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1:03:44Watch VideoWebinar Recording: Market Research in Times of Crisis - Recommendations for the COVID-19 Pandemic
We are living through unprecedented times as the coronavirus pandemic has caused major shifts in personal and community behaviors. Join SPH Analytics as we present trends in market research
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Read ArticleSPH Analytics Launches Smart Patient Engagement Platform
Integrated predictive analytics solution closes care gaps in a targeted, personalized manner
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Read ArticleHIMSS 2020 | March 9-13, 2020 | Orlando
Join SPH Analytics in Booth #4775 at HIMSS20 to learn more about our population health, quality measures, financial analytics, and patient experience solutions.
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Read FlipbookBest Practices-Improving Provider Satisfaction in Rural Environment
Partnership HealthPlan of California (PHC) has been strongly focused on network provider satisfaction with their plan for more than a decade.
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Read Article88 ASCs awarded for excellence in patient satisfaction — 3 details
Eighty-eight ASCs were named recipients of the SPH Analytics National Apex Quality Award, a distinction recognizing providers who demonstrate excellence in patient satisfaction.
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Read ArticleSPH Analytics Announces its National APEX Quality Award Winners for Healthcare Excellence
Healthcare organizations recognized for excellence in patient satisfaction and overall care Alpharetta, GA – SPH Analytics announced today that 119 healthcare provider organizations have earned...
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Read ArticleTaking the Temperature of Your Patient Safety
Errors, accidents, injuries, infections, and even death – certainly nothing you would ever want to experience at any healthcare facility – yet, they happen. Hospitals, compounded by the […]
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Read Article99% of Patients Would Recommend New Jersey Ambulatory Surgery Centers to their Friends and Family
New NJAASC/SPH Analytics Patient Experience Survey Reveals 93% of Patients Rated Their Care at a NJ Ambulatory Surgery Center a 9 or 10
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Read ArticleSPH Analytics Acquires DSS Research, Strengthens Market Position as the Nation’s Premier Health Plan Market Research Firm
Latest acquisition expands market presence to more than 350 health plans and 8,000 providers Alpharetta, GA – SPH Analytics, the top-ranked satisfaction measurement firm in the […]
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45:35Watch VideoWebinar Recording: Qualitative Research - Enhance Your Business Insights
View SPH Analytics complimentary webinar that will provide an overview of how qualitative research can help you better understand your members by capturing the beliefs, values, feelings, and motivatio
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Read FlipbookCG CAHPS 3.0 Guide
The CG CAHPS Guide includes answers to questions such as: What is the purpose of the CG CAHPS Survey? Are there different versions of the CG CAHPS Survey? What other surveys are based on CG CAHPS?
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41:48Watch VideoWebinar Recording: Go Beyond CAHPS - New Approaches to Patient Experience Improvement
This webinar covers regulatory updates, as well as innovations that drive satisfaction and improvement in the patient experience. Topics Include: • Recent CAHPS Updates • Shorter Surveys for Quicker
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Read ArticleImproving the Patient Experience
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Read ArticleSPH Analytics Launches Express Patient Experience Surveys
Streamlined surveys provide fast and targeted insight for rapid cycle improvement Alpharetta, GA – Patient experience and population health leader SPH Analytics recently launched a line […]
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Read ArticleValue of patient experience
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Read FlipbookWhite Paper - Translating Patient Satisfaction to Organizational Success
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