Patient Engagement & Experience

Patient Experience Conference 2019 | April 3-5, 2019 | Dallas
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45:35
Webinar Recording: Qualitative Research - Enhance Your Business Insights

View SPH Analytics complimentary webinar that will provide an overview of how qualitative research can help you better understand your members by capturing the beliefs, values, feelings, and motivatio
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CG CAHPS 3.0 Guide

The CG CAHPS Guide includes answers to questions such as: What is the purpose of the CG CAHPS Survey? Are there different versions of the CG CAHPS Survey? What other surveys are based on CG CAHPS?
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41:48
Webinar Recording: Go Beyond CAHPS - New Approaches to Patient Experience Improvement

This webinar covers regulatory updates, as well as innovations that drive satisfaction and improvement in the patient experience. Topics Include: • Recent CAHPS Updates • Shorter Surveys for Quicker
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Improving the Patient Experience
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SPH Analytics Launches Express Patient Experience Surveys

Streamlined surveys provide fast and targeted insight for rapid cycle improvement Alpharetta, GA – Patient experience and population health leader SPH Analytics recently launched a line […]
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Value of patient experience
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White Paper - Translating Patient Satisfaction to Organizational Success
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10 Benefits of a Robust ASC Patient Survey Program
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SPH Analytics Announces 2017 National APEX Quality Award Winners for Healthcare Excellence

Healthcare organizations recognized for excellence in patient satisfaction and overall care Alpharetta, GA – For the past nine years, SPH Analytics has awarded the annual National […]
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The value of patient experience
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Brochure - Patient Experience Survey Solutions

SPH Analytics provides a comprehensive set of services that empower healthcare organizations with tools and resources to measurably increase performance, reduce costs, and improve the quality of care.
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OAS CAHPS Update

Please see announcement below regarding the CMS Proposed Rule for Calendar Year 2019 for OAS CAHPS. The announcement is followed by additional thoughts from SPH Analytics. […]
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4:49
Webinar Recording: CMS Proposed 2019 Payment Ruling Delay for OAS CAHPS Mandatory Reporting
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Who are the 9-time winners of the 2017 National APEX Quality Award?
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Surgical Information Systems and SPH Analytics Announce Joint Solution to Measure, Analyze, and Improve Patient Experience

Turnkey solution positions SIS clients to meet upcoming regulatory requirements Alpharetta, GA – Surgical Information Systems (SIS), an industry leader focused on delivering perioperative IT to...
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White Paper - Improving OAS CAHPS Discharge and Recovery Results
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Brochure - OAS CAHPS Survey Solution

SPH Analytics provide complete management of the Outpatient and Ambulatory Surgery OAS CAHPS survey and insightful analytics for targeted performance improvement.
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Brochure - Healthcare Call Center Solutions

SPH provides proven phone outreach and engagement to patients, health plan providers, health plan members, with a high standard of quality oversight to be a partner you can trust.
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Brochure - Discharge Phone Calls

SPH Analytics discharge phone calls can reduce your organizations readmissions rates and improve patient satisfaction and loyalty. We use our analytics for strong call results.
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Patient Engagement & Experience

Patient Experience Conference 2019 | April 3-5, 2019 | Dallas

Webinar Recording: Qualitative Research - Enhance Your Business Insights

View SPH Analytics complimentary webinar that will provide an overview of how qualitative research can help you better understand your members by capturing the beliefs, values, feelings, and motivatio

CG CAHPS 3.0 Guide

The CG CAHPS Guide includes answers to questions such as: What is the purpose of the CG CAHPS Survey? Are there different versions of the CG CAHPS Survey? What other surveys are based on CG CAHPS?

Webinar Recording: Go Beyond CAHPS - New Approaches to Patient Experience Improvement

This webinar covers regulatory updates, as well as innovations that drive satisfaction and improvement in the patient experience. Topics Include: • Recent CAHPS Updates • Shorter Surveys for Quicker

Improving the Patient Experience

SPH Analytics Launches Express Patient Experience Surveys

Streamlined surveys provide fast and targeted insight for rapid cycle improvement Alpharetta, GA – Patient experience and population health leader SPH Analytics recently launched a line […]

Value of patient experience

White Paper - Translating Patient Satisfaction to Organizational Success

10 Benefits of a Robust ASC Patient Survey Program

SPH Analytics Announces 2017 National APEX Quality Award Winners for Healthcare Excellence

Healthcare organizations recognized for excellence in patient satisfaction and overall care Alpharetta, GA – For the past nine years, SPH Analytics has awarded the annual National […]

The value of patient experience

Brochure - Patient Experience Survey Solutions

SPH Analytics provides a comprehensive set of services that empower healthcare organizations with tools and resources to measurably increase performance, reduce costs, and improve the quality of care.

OAS CAHPS Update

Please see announcement below regarding the CMS Proposed Rule for Calendar Year 2019 for OAS CAHPS. The announcement is followed by additional thoughts from SPH Analytics. […]

Webinar Recording: CMS Proposed 2019 Payment Ruling Delay for OAS CAHPS Mandatory Reporting

Who are the 9-time winners of the 2017 National APEX Quality Award?

Surgical Information Systems and SPH Analytics Announce Joint Solution to Measure, Analyze, and Improve Patient Experience

Turnkey solution positions SIS clients to meet upcoming regulatory requirements Alpharetta, GA – Surgical Information Systems (SIS), an industry leader focused on delivering perioperative IT to...

White Paper - Improving OAS CAHPS Discharge and Recovery Results

Brochure - OAS CAHPS Survey Solution

SPH Analytics provide complete management of the Outpatient and Ambulatory Surgery OAS CAHPS survey and insightful analytics for targeted performance improvement.

Brochure - Healthcare Call Center Solutions

SPH provides proven phone outreach and engagement to patients, health plan providers, health plan members, with a high standard of quality oversight to be a partner you can trust.

Brochure - Discharge Phone Calls

SPH Analytics discharge phone calls can reduce your organizations readmissions rates and improve patient satisfaction and loyalty. We use our analytics for strong call results.