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While technology certainly hasn’t solved all our problems, one thing technology has provided healthcare is the opportunity to really personalize patient engagement at scale.
More than half of approximately 600 consumers (52%) surveyed in mid-March—the time when major metropolitan areas began issuing “shelter-in-place” orders and encouraging “social distancing”...
Patient Experience Surveys deliver valuable information that help you improve performance and patient satisfaction. Understanding your patients’ experiences and perceptions is critical for training...
What are patients’ most pressing healthcare needs during a crisis? If you ask healthcare plans and physicians, they’ll likely say “communication” and “care.”
A High-Touch, Personalized Approach for Closing Gaps in Care that Impact HEDIS Measures: Targeted patient outreach and engagement can have a significant impact on the quality of patient care...
Now more than ever, it’s important for healthcare organizations to have a clear communication strategy for all of their stakeholders – customers, employees, community.
And How to Use your Results to Improve Patient Experience and Star Ratings. In today’s consumer-driven environment, the reality is that more attention is being given to patient experience surveys.
We are living through unprecedented times as the coronavirus pandemic has caused major shifts in personal and community behaviors. Join SPH Analytics as we present trends in market research
Integrated predictive analytics solution closes care gaps in a targeted, personalized manner
Join SPH Analytics in Booth #4775 at HIMSS20 to learn more about our population health, quality measures, financial analytics, and patient experience solutions.
Partnership HealthPlan of California (PHC) has been strongly focused on network provider satisfaction with their plan for more than a decade.
Eighty-eight ASCs were named recipients of the SPH Analytics National Apex Quality Award, a distinction recognizing providers who demonstrate excellence in patient satisfaction.
Healthcare organizations recognized for excellence in patient satisfaction and overall care Alpharetta, GA – SPH Analytics announced today that 119 healthcare provider organizations have earned...
Errors, accidents, injuries, infections, and even death – certainly nothing you would ever want to experience at any healthcare facility – yet, they happen. Hospitals, compounded by the […]
New NJAASC/SPH Analytics Patient Experience Survey Reveals 93% of Patients Rated Their Care at a NJ Ambulatory Surgery Center a 9 or 10
Latest acquisition expands market presence to more than 350 health plans and 8,000 providers Alpharetta, GA – SPH Analytics, the top-ranked satisfaction measurement firm in the […]
View SPH Analytics complimentary webinar that will provide an overview of how qualitative research can help you better understand your members by capturing the beliefs, values, feelings, and motivatio
The CG CAHPS Guide includes answers to questions such as: What is the purpose of the CG CAHPS Survey? Are there different versions of the CG CAHPS Survey? What other surveys are based on CG CAHPS?
This webinar covers regulatory updates, as well as innovations that drive satisfaction and improvement in the patient experience. Topics Include: • Recent CAHPS Updates • Shorter Surveys for Quicker