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Webinar Recording: Qualitative Research - Enhance Your Business Insights
View SPH Analytics complimentary webinar that will provide an overview of how qualitative research can help you better understand your members by capturing the beliefs, values, feelings, and motivatio
CG CAHPS 3.0 Guide
The CG CAHPS Guide includes answers to questions such as: What is the purpose of the CG CAHPS Survey? Are there different versions of the CG CAHPS Survey? What other surveys are based on CG CAHPS?
Webinar Recording: Go Beyond CAHPS - New Approaches to Patient Experience Improvement
This webinar covers regulatory updates, as well as innovations that drive satisfaction and improvement in the patient experience. Topics Include: • Recent CAHPS Updates • Shorter Surveys for Quicker
Improving the Patient Experience
SPH Analytics Launches Express Patient Experience Surveys
Streamlined surveys provide fast and targeted insight for rapid cycle improvement Alpharetta, GA – Patient experience and population health leader SPH Analytics recently launched a line […]
Value of patient experience
White Paper - Translating Patient Satisfaction to Organizational Success
10 Benefits of a Robust ASC Patient Survey Program
SPH Analytics Announces 2017 National APEX Quality Award Winners for Healthcare Excellence
Healthcare organizations recognized for excellence in patient satisfaction and overall care Alpharetta, GA – For the past nine years, SPH Analytics has awarded the annual National […]
The value of patient experience
OAS CAHPS Update
Please see announcement below regarding the CMS Proposed Rule for Calendar Year 2019 for OAS CAHPS. The announcement is followed by additional thoughts from SPH Analytics. […]
Webinar Recording: CMS Proposed 2019 Payment Ruling Delay for OAS CAHPS Mandatory Reporting
Who are the 9-time winners of the 2017 National APEX Quality Award?
Surgical Information Systems and SPH Analytics Announce Joint Solution to Measure, Analyze, and Improve Patient Experience
Turnkey solution positions SIS clients to meet upcoming regulatory requirements Alpharetta, GA – Surgical Information Systems (SIS), an industry leader focused on delivering perioperative IT to...
White Paper - Improving OAS CAHPS Discharge and Recovery Results
Brochure - OAS CAHPS Survey Solution
SPH Analytics provide complete management of the Outpatient and Ambulatory Surgery OAS CAHPS survey and insightful analytics for targeted performance improvement.
Brochure - Healthcare Call Center Solutions
SPH provides proven phone outreach and engagement to patients, health plan providers, health plan members, with a high standard of quality oversight to be a partner you can trust.
Brochure - Discharge Phone Calls
SPH Analytics discharge phone calls can reduce your organizations readmissions rates and improve patient satisfaction and loyalty. We use our analytics for strong call results.
Webinar Recording: OAS CAHPS Panel Discussion - Your Questions Answered
SPH Analytics hosts a panel discussion with our OAS CAHPS experts as they answer the questions most important to you and to your quality program.
Webinar Recording: OAS CAHPS Program Overview & FAQs