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88 ASCs awarded for excellence in patient satisfaction — 3 details
Eighty-eight ASCs were named recipients of the SPH Analytics National Apex Quality Award, a distinction recognizing providers who demonstrate excellence in patient satisfaction.
SPH Analytics Announces its National APEX Quality Award Winners for Healthcare Excellence
Healthcare organizations recognized for excellence in patient satisfaction and overall care Alpharetta, GA – SPH Analytics announced today that 119 healthcare provider organizations have earned...
Taking the Temperature of Your Patient Safety
Errors, accidents, injuries, infections, and even death – certainly nothing you would ever want to experience at any healthcare facility – yet, they happen. Hospitals, compounded by the […]
99% of Patients Would Recommend New Jersey Ambulatory Surgery Centers to their Friends and Family
New NJAASC/SPH Analytics Patient Experience Survey Reveals 93% of Patients Rated Their Care at a NJ Ambulatory Surgery Center a 9 or 10
SPH Analytics Acquires DSS Research, Strengthens Market Position as the Nation’s Premier Health Plan Market Research Firm
Latest acquisition expands market presence to more than 350 health plans and 8,000 providers Alpharetta, GA – SPH Analytics, the top-ranked satisfaction measurement firm in the […]
Webinar Recording: Qualitative Research - Enhance Your Business Insights
View SPH Analytics complimentary webinar that will provide an overview of how qualitative research can help you better understand your members by capturing the beliefs, values, feelings, and motivatio
CG CAHPS 3.0 Guide
The CG CAHPS Guide includes answers to questions such as: What is the purpose of the CG CAHPS Survey? Are there different versions of the CG CAHPS Survey? What other surveys are based on CG CAHPS?
Webinar Recording: Go Beyond CAHPS - New Approaches to Patient Experience Improvement
This webinar covers regulatory updates, as well as innovations that drive satisfaction and improvement in the patient experience. Topics Include: • Recent CAHPS Updates • Shorter Surveys for Quicker
Improving the Patient Experience
SPH Analytics Launches Express Patient Experience Surveys
Streamlined surveys provide fast and targeted insight for rapid cycle improvement Alpharetta, GA – Patient experience and population health leader SPH Analytics recently launched a line […]
Value of patient experience
White Paper - Translating Patient Satisfaction to Organizational Success
10 Benefits of a Robust ASC Patient Survey Program
SPH Analytics Announces 2017 National APEX Quality Award Winners for Healthcare Excellence
Healthcare organizations recognized for excellence in patient satisfaction and overall care Alpharetta, GA – For the past nine years, SPH Analytics has awarded the annual National […]
The value of patient experience
OAS CAHPS Update
Please see announcement below regarding the CMS Proposed Rule for Calendar Year 2019 for OAS CAHPS. The announcement is followed by additional thoughts from SPH Analytics. […]
Webinar Recording: CMS Proposed 2019 Payment Ruling Delay for OAS CAHPS Mandatory Reporting
Who are the 9-time winners of the 2017 National APEX Quality Award?
Surgical Information Systems and SPH Analytics Announce Joint Solution to Measure, Analyze, and Improve Patient Experience
Turnkey solution positions SIS clients to meet upcoming regulatory requirements Alpharetta, GA – Surgical Information Systems (SIS), an industry leader focused on delivering perioperative IT to...
White Paper - Improving OAS CAHPS Discharge and Recovery Results