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Our Ft. Worth & Duluth call centers held a November #FoodDrive competition. Ft. Worth squeaked by with the win... but the real winners are those who are in need. We are proud of our call center te

Many #HealthPlans and #PBMs have contractual commitments with large employer clients to meet certain #PerformanceGuarantees (PGs). This article in @HCBizToday by @suzcogan explains how to conduct memb

While the global pandemic has challenged #QualityImprovement this year, #HealthPlans must be ready to meet ongoing challenges in the new year. As you plan for 2021, review our quick-reference checklis

We are excited to share that @modrnhealthcr recently ranked SPH Analytics as the top #PatientExperience Measurement Vendor in the #HealthPlan market for the fourth year in a row! Read more here: https

We recognize the brave men and women who have served and who continue to serve this country with honor and sacrifice. Every day is #VeteransDay. How has a veteran you know contributed to the freedom w

Congratulations to our #MIPS and #AMP client @NorthBayHealth , on receiving the 2020 Excellence in Healthcare Award from @IHAConvene for top performance on #ClinicalQuality, #PatientExperience, and c

"We salute the 2021 #FiveStar plans, and we are honored to partner with each one of these plans who are clearly driving the strongest #MemberSatisfaction and #engagement and the best #AccesstoCare, ”

The latest episode of our podcast, Voices in #ValueBasedCare is now on @HCNowRadio featuring @DrSarahMarie, Vice President of Health Solutions for @mysidewalk about her work in #PublicHealth and "huma

We are so pleased to share that @NCQA has certified our Population Care | Quality Measures application for #HEDIS 2020 Health Plan and Allowed Adjustments Measures, increasing our measure library to 3

#FluSeason is back for its annual unwelcome return. Since both flu and #COVID19 will be significant challenges this winter, it's important to vaccinate your patients/members against the flu now. Read

Although 2020 will forever be a “year like no other,” preparing now in Q4 will be a major influence on 2021. A few things you will need to address: closing #CareGaps, identifying #HealthRisks, and as

A happy 25th anniversary to #CAHPS! Congratulations to @AHRQNews for decades of insight and patient experience quality improvement. SPH has been there since the beginning, is the only vendor certified

Chronic and #PreventiveCare has taken a hit amid the #COVID19 outbreak, with primary care visits down as much as 60%. Read this article in @HITOutcomes by our Chief Commercial Officer @suzcogan to fin

The latest episode of our podcast #VoicesinVBCare is now on @HCNowRadio Radio featuring Drew Ivan, Chief Product and Strategy Officer for @lyniate discussing #interoperability and the #21stCenturyCure

@CMSGov recently doubled the weight of patient experience measures in its #MedicareAdvantage and Part D #StarRatings. In this @MHExecutive article our CEO Amy Amick provides guidance about what health

@CMSGov has just announced that fielding for Health Outcomes Surveys (#HOS) will take place only from August-November in 2021 and ongoing, replacing the previous April through July timeline. Read our

The latest episode of our podcast #VoicesinVBC is now on @HCNowRadio featuring @bradbostic and Peter J. Plantes, MD, FACP, from @hc1dotcom about how real-time lab data is critical to the #COVID19 publ

SPH Chief Commercial Officer @suzcogan is honored to co-present with client Michelle Crumlich “Achieving Large-Scale Clinical Outcomes Transformation across Louisiana” at the #IMSymposium Wednesday, S