Webinar Recordings

Webinar Recording: Improve Your CAHPS Scores by Understanding Members’ Experience with Providers

View our complimentary webinar recording that will present strategies to improve CAHPS scores through understanding a 360 degree view of member experience. Topics Include: - Learn more about CG CAHPS

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Webinar Recording: 2019 MIPS Update

View SPH Analytics free recorded webinar about 2019 updates to the Merit-based Incentive Payment System (MIPS) created by the MACRA legislation. Topics include: - Overview of the Merit-based Incent

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Webinar Recording: STRENGTH IN EXPERIENCE

During the one-hour presentation, you will: • Learn more about the newly combined SPH Analytics and Morpace Health organization • Hear about the expanded portfolio of solutions to listen to, analyze

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Webinar Recording: Clinical Quality - Population Health as a Journey

In this recorded webinar we address the challenges that healthcare leaders face when trying to improve quality and offer specific strategies to implement a population health program and improve qualit

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Webinar Recording: The Iterative Quality Cycle - A Practical and Sustainable Approach to Improving Member Experience

This complimentary webinar features a special guest speaker: Barry Blumenfeld, MD, MS. Senior Physician Informaticist from RTI International. Topics include: • Understanding and implementing an iter

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Webinar Recording: A Multi-Payer Approach to Population Health Management

SPH Analytics recorded webinar: A Multi-Payer Approach to Population Health Management (PHM). This informative webinar discusses quality improvement across payers as the main driver for population hea

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Webinar Recording: Go Beyond CAHPS - New Approaches to Patient Experience Improvement

This webinar covers regulatory updates, as well as innovations that drive satisfaction and improvement in the patient experience. Topics Include: • Recent CAHPS Updates • Shorter Surveys for Quicker

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Webinar Recording: CMS Proposed 2019 Payment Ruling Delay for OAS CAHPS Mandatory Reporting

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Webinar Recording: Drive Change. Deliver Impact.

"Drive Change. Deliver Impact." is a presentation given by Amy Amick, CEO of SPH Analytics, at the North Carolina CEO Forum on February 12, 2018. This insightful presentation discusses the challenges

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Webinar Recording: CMS Proposed 2018 Payment Ruling Delay for OAS CAHPS Mandatory Reporting

SPH Analytics hosts a webinar review of the CMS proposed payment ruling delay for OAS CAHPS Mandatory Reporting. We'll provide an outline of what to expect and how you can prepare now for anticipated

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Webinar Recording: MACRA - Everyone's talking about it, but what does it mean?

SPH explains the Quality Payment Program and how physicians will receive reimbursement under MACRA.

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Webinar Recording: Take Action Now to Maximize 2017 MIPS Scores Webinar

SPH presents a webinar featuring Dr. Bill O'Connor, Chief Medical Officer, and Sara Zywicki, RN, Vice President of Product Management. We'll discuss strategies for maximizing MIPS Scores for the 2017

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Webinar Recording: CG CAHPS Webinar - A Closer Look

SPH presents a CG CAHPS webinar to provide valuable information and insight into CG CAHPS. Learn about CG CAHPS timelines, requirements, and recent updates. We'll discuss gaining insight from CG CAHPS

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Webinar Recording: Patient/Member Engagement

Informative webinar and Q&A panel on multi-channel engagement strategies and best practices for effective patient/member outreach.

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Webinar Recording: CAHPS Regulatory Updates and Optimizing Your Analytics

SPH presents our CAHPS webinar on planning for the CAHPS administration, actionable reporting, and performance improvement. Learn how to gain deeper insights to improve member satisfaction.

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Webinar Recording: Improving CAHPS with Drill-Down and Simulation Surveys

SPH Analytics and guest speakers from Alignment Healthcare and SelectHealth present a complimentary webinar on Improving CAHPS with Drill-Down and Simulation Surveys. Join us to learn about real-life

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Webinar Recording: OAS CAHPS Program Overview & FAQs

SPH presents an OAS CAHPS webinar to provide an overview of the OAS CAHPS program and answer frequently asked questions.

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Webinar Recording: Optimizing CAHPS for Added Value and Insights

SPH Analytics presents a webinar on best practices for optimizing CAHPS for added value and insights. Topics include: - Planning for the CAHPS administration - Conducting CAHPS with experien

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Webinar Recording: Meeting NCQA's New PHM Accreditation Category

SPH hosts an informative webinar about the new Population Health Management (PHM) category for NCQA 2018 Health Plan Accreditation and the new requirements for accreditation.

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