Webinar Recordings

  • Webinar Recording: A Triple Aim Approach to the New ACO Pathways to Success1:00:04

    Webinar Recording: A Triple Aim Approach to the New ACO Pathways to Success

    In 2019 CMS redesigned the ACO program to accelerate transition to performance-based risk models. ACOs will now take on higher levels of risk, but have more opportunities for reward.

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  • Webinar Recording: Improving CAHPS Scores with Drill-Down and Simulation Surveys1:08:19

    Webinar Recording: Improving CAHPS Scores with Drill-Down and Simulation Surveys

    While CAHPS is an important indicator of members' perception of their health plan and the quality of care they receive, in many cases CAHPS reporting doesn't pinpoint underlying problems that can lowe

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  • Webinar Recording: MIPS Just Got Harder - Best Practices to Ensure MIPS Success in 201959:40

    Webinar Recording: MIPS Just Got Harder - Best Practices to Ensure MIPS Success in 2019

    In 2019 the MIPS program includes significant changes to benchmarks that make it harder for eligible clinicians to earn a high quality score, while at the same time increasing the percentage of revenu

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  • Webinar Recording: Qualitative Research - Enhance Your Business Insights45:35

    Webinar Recording: Qualitative Research - Enhance Your Business Insights

    View SPH Analytics complimentary webinar that will provide an overview of how qualitative research can help you better understand your members by capturing the beliefs, values, feelings, and motivatio

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  • Webinar Recording: Improve Your CAHPS Scores by Understanding Members’ Experience with Providers1:02:14

    Webinar Recording: Improve Your CAHPS Scores by Understanding Members’ Experience with Providers

    View our complimentary webinar recording that will present strategies to improve CAHPS scores through understanding a 360 degree view of member experience. Topics Include: - Learn more about CG CAHPS

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  • Webinar Recording: 2019 MIPS Update55:59

    Webinar Recording: 2019 MIPS Update

    View SPH Analytics free recorded webinar about 2019 updates to the Merit-based Incentive Payment System (MIPS) created by the MACRA legislation. Topics include: - Overview of the Merit-based Incent

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  • Webinar Recording: STRENGTH IN EXPERIENCE1:04:16

    Webinar Recording: STRENGTH IN EXPERIENCE

    During the one-hour presentation, you will: • Learn more about the newly combined SPH Analytics and Morpace Health organization • Hear about the expanded portfolio of solutions to listen to, analyze

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  • Webinar Recording: Clinical Quality - Population Health as a Journey53:32

    Webinar Recording: Clinical Quality - Population Health as a Journey

    In this recorded webinar we address the challenges that healthcare leaders face when trying to improve quality and offer specific strategies to implement a population health program and improve qualit

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  • Webinar Recording: The Iterative Quality Cycle - A Practical and Sustainable Approach to Improving Member Experience1:00:31

    Webinar Recording: The Iterative Quality Cycle - A Practical and Sustainable Approach to Improving Member Experience

    This complimentary webinar features a special guest speaker: Barry Blumenfeld, MD, MS. Senior Physician Informaticist from RTI International. Topics include: • Understanding and implementing an iter

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  • Webinar Recording: A Multi-Payer Approach to Population Health Management1:02:53

    Webinar Recording: A Multi-Payer Approach to Population Health Management

    SPH Analytics recorded webinar: A Multi-Payer Approach to Population Health Management (PHM). This informative webinar discusses quality improvement across payers as the main driver for population hea

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  • Webinar Recording: Go Beyond CAHPS - New Approaches to Patient Experience Improvement41:48

    Webinar Recording: Go Beyond CAHPS - New Approaches to Patient Experience Improvement

    This webinar covers regulatory updates, as well as innovations that drive satisfaction and improvement in the patient experience. Topics Include: • Recent CAHPS Updates • Shorter Surveys for Quicker

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  • Webinar Recording: CMS Proposed 2019 Payment Ruling Delay for OAS CAHPS Mandatory Reporting4:49

    Webinar Recording: CMS Proposed 2019 Payment Ruling Delay for OAS CAHPS Mandatory Reporting

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  • Webinar Recording: Drive Change. Deliver Impact.28:32

    Webinar Recording: Drive Change. Deliver Impact.

    "Drive Change. Deliver Impact." is a presentation given by Amy Amick, CEO of SPH Analytics, at the North Carolina CEO Forum on February 12, 2018. This insightful presentation discusses the challenges

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  • Webinar Recording: CMS Proposed 2018 Payment Ruling Delay for OAS CAHPS Mandatory Reporting14:28

    Webinar Recording: CMS Proposed 2018 Payment Ruling Delay for OAS CAHPS Mandatory Reporting

    SPH Analytics hosts a webinar review of the CMS proposed payment ruling delay for OAS CAHPS Mandatory Reporting. We'll provide an outline of what to expect and how you can prepare now for anticipated

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  • Webinar Recording: MACRA - Everyone's talking about it, but what does it mean?32:23

    Webinar Recording: MACRA - Everyone's talking about it, but what does it mean?

    SPH explains the Quality Payment Program and how physicians will receive reimbursement under MACRA.

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  • Webinar Recording: Take Action Now to Maximize 2017 MIPS Scores Webinar54:22

    Webinar Recording: Take Action Now to Maximize 2017 MIPS Scores Webinar

    SPH presents a webinar featuring Dr. Bill O'Connor, Chief Medical Officer, and Sara Zywicki, RN, Vice President of Product Management. We'll discuss strategies for maximizing MIPS Scores for the 2017

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  • Webinar Recording: CG CAHPS Webinar - A Closer Look49:16

    Webinar Recording: CG CAHPS Webinar - A Closer Look

    SPH presents a CG CAHPS webinar to provide valuable information and insight into CG CAHPS. Learn about CG CAHPS timelines, requirements, and recent updates. We'll discuss gaining insight from CG CAHPS

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  • Webinar Recording: Patient/Member Engagement59:43

    Webinar Recording: Patient/Member Engagement

    Informative webinar and Q&A panel on multi-channel engagement strategies and best practices for effective patient/member outreach.

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  • Webinar Recording: CAHPS Regulatory Updates and Optimizing Your Analytics35:55

    Webinar Recording: CAHPS Regulatory Updates and Optimizing Your Analytics

    SPH presents our CAHPS webinar on planning for the CAHPS administration, actionable reporting, and performance improvement. Learn how to gain deeper insights to improve member satisfaction.

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  • Webinar Recording: Improving CAHPS with Drill-Down and Simulation Surveys53:21

    Webinar Recording: Improving CAHPS with Drill-Down and Simulation Surveys

    SPH Analytics and guest speakers from Alignment Healthcare and SelectHealth present a complimentary webinar on Improving CAHPS with Drill-Down and Simulation Surveys. Join us to learn about real-life

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