Webinar Recording: Market Research in Times of Crisis - Recommendations for the COVID-19 Pandemic

We are living through unprecedented times as the coronavirus pandemic has caused major shifts in personal and community behaviors. Join SPH Analytics as we present findings and trends in market research in the healthcare community and offer proposed approaches for health plans to support their membership during this time of crisis.

Topics include:
- General research trends during COVID-19 pandemic
- SPH trends during COVID-19 pandemic
- Recommended approaches for health plans
- Q & A Session

 

Previous Video
Webinar Recording: Improving CAHPS Scores with Drill-Down and Simulation Surveys
Webinar Recording: Improving CAHPS Scores with Drill-Down and Simulation Surveys

While CAHPS is an important indicator of members' perception of their health plan and the quality of care t...

Next Video
Webinar Recording: Using Business Intelligence to Focus Medicare Stars Improvement
Webinar Recording: Using Business Intelligence to Focus Medicare Stars Improvement

While CAHPS® is an important indicator of members' perception of their health plan and the quality of care ...