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Read ArticleAHRQ Responds to Pandemic Telehealth Surge with New CAHPS Survey
ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT In November, the Agency for Healthcare Research and Quality (AHRQ) released a new version of the Clinician and Group CAHPS Survey […]
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Read ArticleSPH Analytics Strengthens its Focus and Innovation in Consumer Experience and Engagement Space
SPH’s Population Health Division Merges with Azara Healthcare to Become a Separate, Industry Leader Alpharetta, GA – SPH Analytics (SPH), the leading healthcare measurement and analytics platform...
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Read ArticleUpdates from Member Experience CAHPS Vendor Training
ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT Fall is the season when survey vendors attend vendor training sessions for HEDIS® CAHPS®, the QHP Enrollee Survey, and the MA […]
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Read ArticleSPH Analytics Ranked by Modern Healthcare as Top Patient Experience Measurement Vendor in the Health Plan/Payer Market for the Fourth Conse
Member Experience and Engagement Leader Extends its Footprint in Annual National Rankings Alpharetta, GA – SPH Analytics (SPH), the leader in health plan member experience, announced today it has […]
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Read Article100% of 5 Star-rated Medicare Advantage Prescription Drug Plans Partner with SPH Analytics
SPH Solutions a Key Contributor to Top Ratings Alpharetta, GA – SPH Analytics, the top ranked member experience measurement firm in the health plan market, announced today that […]
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Read ArticleSPH Analytics’ Receives NCQA Certification for 2020 HEDIS Measures
Brings Measure Library to 39 HEDIS Measures Including All of the CMS Star Measures Alpharetta, GA – SPH Analytics (SPH), a leader in healthcare analytics and population health management,...
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Read ArticleFive Good Reasons to Conduct CG CAHPS
Does your practice or health plan conduct theCG CAHPS Survey? If so, you may want to review the list below to ensure you are receiving themost […]
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Read Article‘Tis The (Flu) Season
“I opened the door and influenza.” Okay, that’s a terrible pun, but an amusing way to welcome a very un-amusing time of year: flu season. Flu […]
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Read ArticlePlanning for Q4 in a Year Like No Other
There’s no telling how the year 2020 will size up as a benchmark for future years of healthcare. Indeed, trying to use previous years as comparisons […]
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Read ArticleWebinar Recording: Patient Experience and Outreach in an Extraordinary Year
With more choices and a more engaged patient population making their own decisions about where to have elective surgery, it has never been more important to have a clear picture of how patients...
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Read ArticleCMS Announces New Timeline for HOS Fielding in 2021
ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT CMS has just announced that fielding for Health Outcomes Surveys (HOS) will take place only from August through November, replacing the previous April […]
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Read ArticleQHP Enrollee Survey: Proposed 2021 Survey Tool Updates to Address Telehealth
Esther TurnerPrincipal, Product Management CMS recently posted proposed updates to the QHP Enrollee Survey. This survey is required for health plan issuers operating as Qualified Health Plans on […]
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Read ArticleSPH Analytics’ Launches FHIR-Based Interoperability Platform for Health Plans
Leading population health company expands product portfolio to empower health plans to comply with interoperability and patient access regulations within the 21st Century Cures Act Alpharetta, […]
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Read ArticleThe QPP Proposed Rule 2021: What’s in Store for MIPS and ACOs
Recently CMS released the proposed rule for the 2021 Quality Payment Program (QPP), which covers both the Merit-based Incentive Payment System (MIPS) and Alternative Payment Models (APMs). For […]
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Read ArticleQuality Reviews and SPH Analytics Partner to Offer One Integrated Platform for Real-time Patient Experience and Hospital CAHPS Feedback
Empowers health systems to conduct real-time service recovery while fulfilling CMS regulatory mandates New York, NY, and Alpharetta, GA – Quality Reviews, Inc., the leading real-time patient...
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Read ArticleSPH Analytics Announces Dedicated Solution for California’s Integrated Healthcare Association Commercial HMO AMP Program
Leading population health company expands product portfolio to support healthcare providers ability to self-report in California VBC program Alpharetta, GA – SPH Analytics, a leader in healthcare...
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Read ArticleWexford PHO Moves to SPH Analytics for Improved Population Health Management
Technology helps better manage quality and cost across multiple payers for 500-provider Northern Michigan network Alpharetta, GA – SPH Analytics, a leader in healthcare analytics and population...
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Read ArticleSPH Analytics National Study on Patient Experience with Telehealth Finds Significant Shift in Attitudes and Behaviors During the Height of t
Peaked consumer interest in telehealth wanes as time goes on The COVID-19 pandemic has set the stage for massive changes in healthcare delivery, and telehealth is […]
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Read ArticleNational Study by SPH Analytics Reveals Consumer Need for More Effective Communications from Health Plans Related to COVID-19
Indicates Gaps in Communication across Membership and Concerns among those Diagnosed with COVID-19 Alpharetta, GA – According to initial results from a multi-phased national COVID-19 study […]
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Read ArticleElevating Patient Experience
Hearing and Valuing the Voice of the Patient Esther TurnerPrincipal, Product Management Person-centered care and the voice of the consumer have become increasingly vital measures of […]
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