Special webinar for SPH clients only
SPH Insider Webinar: Regulatory Insights and Integration Highlights
This client-only SPH Insider Webinar provided an overview of insights into the SPH Book of Business, including trends seen across the 2020 regulatory season. We explored Medicare CAHPS, Medicaid CAHPS, Commercial CAHPS, and QHP. Since CMS canceled these surveys in 2020 and NCQA has reduced their analysis, this is a truly unique opportunity to understand member experience in 2020. We also provided a brief update into the SPH integration efforts to optimize best practices from our three legacy companies – DSS Research, Morpace Health, and SPH Analytics.
Webinar topics include:
• Population Engage Integration Update
- Best practices from legacy DSS Research, Morpace Health and SPH Analytics
• Overview of 2020 Survey Administration and Context
- COVID impacts this year
• SPH Book of Business Key Measure Analysis
- Book of Business description
- Trending for key measures
- Percentiles / Cut Points
- Key Driver analysis
• Final Reports
• Q & A Session
This webinar is for SPH Analytics' clients only. Contact your SPH Strategic Account Executive or Program Manager to receive the link and password to watch the recording.