Webinar Recording: Using Business Intelligence to Focus Medicare Stars Improvement

While CAHPS® is an important indicator of members' perception of their health plan and the quality of care they receive, in many cases CAHPS reporting doesn't pinpoint underlying problems that can lower scores. As a significant component of the Medicare Advantage Star program, it is increasingly important to focus on improving CAHPS scores. View our free recorded webinar that will help health plans better understand and derive insight from their CAHPS scores through the use of business intelligence and other strategies for performance improvement. Topics will include: • CAHPS Measures that Impact Medicare Stars • Strategies for Performance Improvement • Ongoing Member Engagement • Business Intelligence to Drive Quality Improvement • Q & A Session

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Webinar Recording - STRENGTH IN EXPERIENCE: SPH Analytics + Morpace Health
Webinar Recording - STRENGTH IN EXPERIENCE: SPH Analytics + Morpace Health

During the one-hour presentation, you will: • Learn more about the newly combined SPH Analytics and Morpa...

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Webinar Recording: Qualitative Research - Enhance Your Business Insights
Webinar Recording: Qualitative Research - Enhance Your Business Insights

View SPH Analytics complimentary webinar that will provide an overview of how qualitative research can help...