Healthcare facility safety and employee satisfaction in a COVID world.
Resource links at end of video
AHRQ SOPS Program: https://www.ahrq.gov/sops/index.html
Original Net Promoter Score Article: https://hbr.org/2003/12/the-one-number-you-need-to-grow
SPH Resources Library: https://resources.sphanalytics.com/
Talk with a SPH expert about your unique organization needs. https://www.sphanalytics.com/about-us/contact-us/#request-1
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