SPH joined forces with one of the leading health plan advisory firms, Gorman Health Group, and co-presented a timely webinar about the upcoming changes to Star Ratings calculations which weigh CAHPS measures more heavily.
With member experience and access measures making up 57 percent by measurement year 2023, MA plans will need to consider Star Ratings and member experience in nearly every aspect of their organizations.
47:31The COVID-19 pandemic has created new safety protocols and myriad new procedures for healthcare providers to follow. It is important to assess whether employees have internalized this safety culture.
ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT In November, the Agency for Healthcare Research and Quality (AHRQ) released a new version of the Clinician and Group CAHPS Survey […]
SPH’s Population Health Division Merges with Azara Healthcare to Become a Separate, Industry Leader Alpharetta, GA – SPH Analytics (SPH), the leading healthcare measurement and analytics platform...
ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT Fall is the season when survey vendors attend vendor training sessions for HEDIS® CAHPS®, the QHP Enrollee Survey, and the MA […]
Member Experience and Engagement Leader Extends its Footprint in Annual National Rankings Alpharetta, GA – SPH Analytics (SPH), the leader in health plan member experience, announced today it has […]
SPH Solutions a Key Contributor to Top Ratings Alpharetta, GA – SPH Analytics, the top ranked member experience measurement firm in the health plan market, announced today that […]
Brings Measure Library to 39 HEDIS Measures Including All of the CMS Star Measures Alpharetta, GA – SPH Analytics (SPH), a leader in healthcare analytics and population health management,...
Does your practice or health plan conduct theCG CAHPS Survey? If so, you may want to review the list below to ensure you are receiving themost […]
“I opened the door and influenza.” Okay, that’s a terrible pun, but an amusing way to welcome a very un-amusing time of year: flu season. Flu […]
There’s no telling how the year 2020 will size up as a benchmark for future years of healthcare. Indeed, trying to use previous years as comparisons […]
ESTHER TURNER, PRINCIPAL, PRODUCT MANAGEMENT CMS has just announced that fielding for Health Outcomes Surveys (HOS) will take place only from August through November, replacing the previous April […]
Esther TurnerPrincipal, Product Management CMS recently posted proposed updates to the QHP Enrollee Survey. This survey is required for health plan issuers operating as Qualified Health Plans on […]
Leading population health company expands product portfolio to empower health plans to comply with interoperability and patient access regulations within the 21st Century Cures Act Alpharetta, […]
Recently CMS released the proposed rule for the 2021 Quality Payment Program (QPP), which covers both the Merit-based Incentive Payment System (MIPS) and Alternative Payment Models (APMs). For […]
Empowers health systems to conduct real-time service recovery while fulfilling CMS regulatory mandates New York, NY, and Alpharetta, GA – Quality Reviews, Inc., the leading real-time patient...
Leading population health company expands product portfolio to support healthcare providers ability to self-report in California VBC program Alpharetta, GA – SPH Analytics, a leader in healthcare...
Technology helps better manage quality and cost across multiple payers for 500-provider Northern Michigan network Alpharetta, GA – SPH Analytics, a leader in healthcare analytics and population...
Peaked consumer interest in telehealth wanes as time goes on The COVID-19 pandemic has set the stage for massive changes in healthcare delivery, and telehealth is […]
Indicates Gaps in Communication across Membership and Concerns among those Diagnosed with COVID-19 Alpharetta, GA – According to initial results from a multi-phased national COVID-19 study […]
Hearing and Valuing the Voice of the Patient Esther TurnerPrincipal, Product Management Person-centered care and the voice of the consumer have become increasingly vital measures of […]
