Webinar Recording: STRONGER TOGETHER - SPH Analytics + DSS Research

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During the one-hour presentation, you will:

  • Learn more about the newly combined SPH Analytics and DSS Research organization
  • Hear about the expanded portfolio of solutions to listen to, analyze, and motivate your members 
  • Understand our framework for continuous member experience improvement and engagement
  • Plan for 2020 new member enrollment and engagement
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Webinar Recording: The Iterative Quality Cycle - A Practical and Sustainable Approach to Improving Member Experience
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Webinar Recording: Go Beyond CAHPS - New Approaches to Patient Experience Improvement
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