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White Paper - Improving Member and Provider Satisfaction

In this White Paper learn about objectively assessing data and the areas your healthcare organization needs to focus to improve your member and provider satisfaction rating.

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White Paper - Improving OAS CAHPS Discharge and Recovery Results
White Paper - Improving OAS CAHPS Discharge and Recovery Results

The survey was developed to provide a standardized instrument to assess patient experience with outpatient ...

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White Paper - Translating Patient Satisfaction to Organizational Success
White Paper - Translating Patient Satisfaction to Organizational Success

As a simple, yet insightful metric, Net Promoter Score can be instrumental in improving patient satisfacti...