In this White Paper learn about objectively assessing data and the areas your healthcare organization needs to focus to improve your member and provider satisfaction rating.
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The survey was developed to provide a standardized instrument to assess patient experience with outpatient surgical care for patients who visited a Medicare-certified hospital outpatient department
As a simple, yet insightful metric, Net Promoter Score can be instrumental in improving patient satisfaction scores, optimizing resource allocation, and empowering financial growth in healthcare
Several important insights were gleaned from a recent survey administered by analytics and population health management firm SPH Analytics. The survey, conducted to gauge current and future